Turn Business Intention Into Measurable Progress
Book a short strategy session to identify the highest-impact steps for your resources. Walk away with an action plan you can start implementing immediately and simple tools to monitor progress.
Get clarity on your business priorities in one session
Turn awareness into a practical plan you can follow
Focused business review
A structured 60-minute session to map revenue, expenses, and top priorities so you know exactly where to start.
Explore reviewsPriority savings plan
A pragmatic savings plan that aligns with your goals and cashflow, with recommended steps you can implement immediately.
Learn about savings plansOngoing check-ins
Regular, concise reviews to keep your plan on track and adjust to life changes without overhauling your strategy.
Learn about savings plansReady to gain clarity?
Schedule a session with ValueLhubSense and receive a tailored list of next steps designed for your situation.
General information
This privacy policy describes how ValueLhubSense collects, uses, discloses, and stores personal information in connection with our services provided via ValueLhubSense.club. We design our practices to support transparent choices and to ensure personal data is processed only to deliver and improve our services for clients in Singapore.
Definitions
Key terms used in this policy to help you understand how we handle personal information related to ValueLhubSense services.
What data we collect
We collect data you provide directly and certain information automatically when you use our website or engage our services. Collection is limited to what is necessary to deliver, support, and improve those services.
Data you provide
When you register, schedule a session, or correspond with us, we collect details needed to deliver services and communicate effectively.
- Full name and contact details (email, phone number)
- Basic business information relevant to planning (revenue range, major expenses, savings goals) when you opt into assessments
- Client preferences and communication choices
- Records of service agreements, notes from planning sessions, and documents you share to support advice
- Feedback and survey responses about our services
- Any other information you choose to provide to help us deliver tailored guidance
Automatically collected data
When you visit ValueLhubSense.club and use our services, we collect certain technical and usage data to maintain and improve the site experience.
- Device and browser type
- IP address and approximate location for security and analytics
- Pages visited, session duration, and interaction data for site improvement
- Referrer and navigation data to understand how visitors access our services
- Performance and error logs to diagnose issues
- Cookie identifiers as described in our cookie section
Third-party data sources
We may receive information about you from trusted third-party providers when relevant to delivering services you request.
- Scheduling or payment processors when you book or purchase services
- Analytics providers that help us improve site performance
- Professional referrals when you engage with a recommended partner
Why we use your data
We process personal data for specific purposes tied to delivering and improving our services. Processing is kept to the minimum required for each purpose.
- To provide business awareness sessions and planning services requested by users
- To manage accounts, appointments, and communications with clients
- To process payments and fulfil billing obligations when applicable
- To respond to inquiries and provide customer support
- To improve and personalise the website experience and our services using aggregated analytics
- To comply with legal obligations and to protect the security of our services
- To send administrative messages and important service updates
- To carry out research and development aimed at enhancing practical, value-oriented business tools
Legal basis for processing
We rely on lawful bases to process personal data, depending on context and the service provided.
- Performance of a contract: to deliver services you request, such as planning sessions
- Legitimate interests: to maintain, improve, and secure our services and to protect our business from fraud
- Consent: where we ask for consent to send marketing communications or to process special categories of data
- Legal compliance: to meet statutory or regulatory obligations
Data protection and user rights
Although ValueLhubSense primarily serves users in Singapore, we recognize data protection rights commonly reflected in international frameworks and provide rights aligned with those standards where applicable.
- Access: you may request a copy of personal data we hold about you
- Rectification: you may ask us to correct inaccurate or incomplete data
- Erasure: you may request deletion of data when there is no lawful reason for us to retain it
- Restriction and objection: you may ask us to limit processing or object to certain uses where permitted
- Portability: where applicable, you may request a machine-readable copy of your data
- Withdrawal of consent: you may withdraw consent for processing you previously agreed to, without affecting processing prior to withdrawal
Cookies and tracking
We use cookies and similar technologies to provide basic site functionality, remember preferences, and collect analytics to improve ValueLhubSense.club.
Types include strictly necessary cookies for site operation, performance cookies for analytics, and functionality cookies to store preferences.
You can classify cookies as necessary, performance, and functional. Necessary cookies cannot be disabled without affecting site features.
You can manage cookie preferences through your browser settings or via cookie controls on the website. Disabling certain cookies may reduce site functionality.
Read the full cookie policy
Data sharing and disclosures
ValueLhubSense shares personal data only with limited, authorized partners and service providers necessary to deliver services and operate the website.
- Service providers who support scheduling, payments, and communications
- Analytics and hosting providers that help maintain and improve the website
- Professional advisors or partners you explicitly authorise us to involve
- Legal and regulatory authorities when required by law or to respond to lawful requests
- Aggregated or anonymised data that does not identify individuals for research and product improvement
- Other parties with your explicit consent to share data
International transfers
Personal data may be processed or stored outside Singapore when necessary to deliver services. Where transfers occur, we implement appropriate safeguards consistent with applicable law to protect data.
Safeguards may include contractual provisions with service providers, use of organisations that adhere to recognised data protection standards, and limiting data access to specific, authorised personnel.
Data retention
We retain personal data only as long as necessary to fulfil the purposes described or to meet legal or regulatory obligations.
Account and client records are retained for a period consistent with business needs and legal obligations, typically no longer than necessary to provide services and address any post-service inquiries.
Communications and correspondence are kept as long as required for client service and dispute resolution, then archived or deleted in line with retention rules.
System logs and analytics data are stored for operational and security diagnostics for defined timeframes, then aggregated or removed.
When retention periods end or upon valid request where applicable, personal data is securely deleted or anonymised unless a legal requirement prevents deletion.
Security measures
We apply administrative, technical, and physical safeguards designed to protect personal data from unauthorised access, disclosure, alteration, or destruction in line with industry practices.
- Access controls and role-based permissions for systems holding personal data
- Encryption of sensitive data in transit and where appropriate at rest
- Regular security reviews, vulnerability assessment, and staff training on privacy practices
Your rights
You have rights regarding your personal data and how it is processed. To exercise these rights, contact us using the information below.
- Request access to personal data we hold about you
- Request correction of inaccurate data
- Request deletion where retention is no longer necessary or lawful basis does not apply
- Request restriction of processing in certain circumstances
- Object to processing based on legitimate interests where applicable
- Request data portability where technically feasible and lawful
- Withdraw consent to processing previously consented to, without affecting prior processing
- Lodge a complaint with a relevant data protection authority if you believe your rights have been breached
How to submit rights requests
To exercise your rights, send a request to our privacy contact with sufficient detail to identify the data and the requested action. We may request additional information to verify your identity before processing the request.
We aim to respond to valid requests promptly and within applicable legal timeframes. If a request is complex, we will inform you and provide an expected timeline.
Marketing communications
We may send marketing information about services and events relevant to business awareness and planning only where you have consented or where permitted by law. Communications will include clear opt-out options.
You can unsubscribe from marketing messages at any time using the link in our emails or by contacting our privacy team. Requests to stop marketing will be processed within a reasonable timeframe.
Children's Data and Age Protections
ValueLhubSense does not knowingly collect personal information from children under 16. If we learn that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that information as soon as practicable. Parents who believe their child’s data has been collected may contact our data team for review and removal.
Links to Third-Party Sites
Our website may contain links to third-party services, tools, or partner sites. These links are provided for convenience and do not imply endorsement. ValueLhubSense is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third party before providing personal information.
Updates to This Privacy Policy
We may update this privacy notice to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through ValueLhubSense.club or other direct communications where feasible. Continued use of our services after changes indicates acceptance of the updated policy.
Contact information
For privacy inquiries, data access requests, or concerns, contact ValueLhubSense at: 10 Bayfront Avenue, Singapore, 018972; Phone: +6585557881; Business ID: S1039780A. Email support is available through the website contact form.